30-Day Satisfaction Guarantee
We stand behind everything we make. If your order arrives damaged, melted, or isn’t what you expected, contact us within 30 days at support@dmetgoodies.store and we’ll send a replacement or issue a refund.
How It Works
- Email support@dmetgoodies.store with your order number and a photo of the issue.
- We’ll respond within one business day with next steps.
- Approved refunds are returned to your original payment method within 5–10 business days.
Because our products are perishable food items, we generally cannot accept returns of opened product for food-safety reasons — but we’ll always make a fair situation right. Your satisfaction is the point.